Thank you for visiting and shopping at ebikeling.com. Following are the terms and condition that constitute our Shipping Policy.
All orders are processed within 1 business day. We offer free shipping, to Lower-48 states, on all orders over $50. Regardless of order total, shipping to Hawaii, Alaska, APO, FPO, and Puerto Rico shall be the responsibility of the buyer.
Orders are shipped via USPS and FedEx. Express services are available at checkout.
Once your order has been shipped, you will receive an email informing you of your package(s) being shipped along with a tracking number.
A signature is requested for any order total exceeding $100. If you wish, please contact us prior to your purchase to request removal of a signature upon delivery. In the event of a failed delivery, your package(s) will either be rescheduled the next day or be transferred to a local USPS/FedEx office. Pickup will be available for the following 5 business days.
We only ship to confirmed addresses provided by PayPal. Please make sure your address in PayPal matches the address you would like us to deliver.
Address changes must be confirmed by our customer service.
If you use USPS please be informed that USPS has neither tracking nor insurance for your package(s) outside of the United States.
Buyers are responsible for shipping costs and for duties of their countries.
We do not offer warranty for international shipments.